Question 1

How do classes with kits work?

Accepted Answer

When you book a class with a kit, we send participants all of the ingredients or supplies that they need.

**Address collection:** Once payment is received, our team will send you an address collection form and invite text to relay to your team. 📄

**Shipment tracking:** We’ll also provide a master tracking sheet which you can use to track submissions as well as tracking information once kits have shipped. ✅

For more information on necessary lead time, rescheduling, canceling, and shipping, see our [kit-based class resource page](https://www.withconfetti.com/help-center/en/collections/6372679-classes-with-kits).

Question 2

Can I request a specific host?

Accepted Answer

We are unable to guarantee certain hosts for the Pretzel Baking Class, as their booking is dependent on availability. Please drop a note in the 'special requests' section when booking, and we'll do our best to make it happen. Either way, we promise you'll have a wonderful experience with any of our vetted hosts!

Question 3

What is included in the kit?

Accepted Answer

You can find information about kit contents in the 'includes' section towards the top of the page. Please note that kit contents may differ from the pictures displayed here as we may work with several vendors to create your handcrafted kits. If you need more info, please reach out to event support or chat with us directly on the website for more details.

Question 4

Does anything in the kit need to be refrigerated?

Accepted Answer

All of our ingredients are **non-perishable**. As long as pretzel ingredients are stored in a cool, dry place like the pantry, they will stay fresh.

Question 5

Will participants with dietary restrictions be able to follow along?

Accepted Answer

Any of our classes that have vegan or gluten-free options are set up as a 1:1 swap, so participants can easily follow along.

If participants need further assistance, our hosts will do their best to answer any specific questions throughout.

Question 6

Do you offer a BYO version of this class?

Accepted Answer

Yes! Our [BYO Pretzel Making Class](https://www.withconfetti.com/product/virtual-byo-pretzel-making-class) is available to book for international teams or those that are looking for a more affordable option. Please note that the ingredients and materials for the BYO version of the recipe are not an exact match to what is included in the kits.

If you are booking both kit and BYO classes for international participants, please make sure to note this in your 'special requests' so that our vendor can adjust accordingly and make sure that everyone is able to follow along!

Question 7

When is the deadline to collect addresses?

Accepted Answer

The deadline to collect addresses will be EOD **13 business days** from your event date. If you're looking to have an event sooner than 13 business days, your deadline will be EOD **10 business days** and will require rush processing. The cost of rush processing can be found under the shipping upgrades section of the experience page.

**Oct - Dec:** During the busier holiday season, we cannot accommodate orders on a shorter timeframe.

For more information on shipping deadlines, see our [Initial Orders and Secondary Orders](https://www.withconfetti.com/help-center/en/collections/6372740-initial-orders-secondary-orders) resource page.

Question 8

Can this experience be shortened?

Accepted Answer

No, sorry! 😅 The Pretzel Making Class is a set length and is not customizable. Please allow about 90 minutes for this experience.

Pretzel Making Class

Knot your average pretzel

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